Privacy Policy

What we collect

• Order information — your name, shipping address, email, and what you bought, so we can fulfill your order.
• Payment information — processed securely by our payment provider (Stripe). We never see or store your full card number.
• Account & email — if you create an account or join our list, the email and preferences you give us.
• Usage data — basic, privacy-respecting analytics (e.g. pages visited) to understand what's helpful and fix what isn't.

How we use it

To process and ship orders, provide support, send order updates, and — only if you opt in — share helpful content and offers. We use analytics to improve the site. That's it.

What we will never do

We do not sell your personal information. We do not rent your email to data brokers. We share data only with the service providers who help us run the store (payments, shipping, email, analytics) and only as needed to do their job.

Text messaging

Text messaging: If you opt in to text messages from Ecolosophy, we use your mobile number only to send the messages you asked for. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. We do not share or sell mobile numbers or SMS opt-in consent with third parties for their marketing. Reply STOP to opt out or HELP for help. Message and data rates may apply.

Cookies & tracking

We use cookies for cart functionality and to measure site performance. You can control cookies through your browser settings. Marketing pixels, if active, fire only to help us understand campaign performance — never to expose your identity.

Your rights

You can ask us to access, correct, or delete your personal information at any time, and you can unsubscribe from emails with one click. To make a request, email [email protected] and we'll take care of it.

Data security

We use industry-standard safeguards, including encrypted connections (HTTPS) and trusted, security-audited providers, to protect your information.

Children

Our store is intended for adults. We do not knowingly collect personal information from children under 13.

Changes & contact

We may update this policy as our store evolves; the "last updated" date above always reflects the current version. Questions? Email [email protected].