FAQ's
Arenon-toxic cleaning products as effective as traditional ones?
Absolutely. Ecolosophy products kill 99.9% of germs, viruses, and bacteria without the harmful chemicals found in traditional cleaners. We harness the power of natural essential oils and plant-based surfactants to deliver a deep clean that’s just as effective but safer for your family and the planet.
How do eco-friendly cleaning products benefit the environment?
Our eco-friendly cleaning products reduce pollution, support sustainable practices, and decrease the release of toxic chemicals. With biodegradable components and recyclable packaging, every product choice supports a cleaner Earth, promoting health for today and preserving resources for tomorrow.
What is your return policy?
We stand behind our products with confidence. If, for any reason, you're not satisfied, you can return products within 30 days for a full refund. Your satisfaction and trust are part of the clean, transparent journey we’re on together.
Are these products safe for households with children and pets?
Yes, our products are formulated with 100% natural, non-toxic ingredients, making them safe for homes with children and pets. No harsh chemicals, just pure, plant-based power that cleans while caring for all family members.
What payment methods do you accept?
We accept all major credit cards, as well as online payment options like PayPal, Google Pay, and Apple Pay. Simple, secure, and designed to make your shopping experience smooth.
Do eco-friendly products cost more than traditional cleaning products?
While eco-friendly products may sometimes have a higher upfront cost, they provide exceptional value. Our concentrates are designed to go the distance, with each product capable of being diluted for multiple uses. Plus, you’re investing in health and sustainability, both priceless returns for future generations.
Are these products suitable for cleaning all types of surfaces?
Yes! From stainless steel to windows and countertops, our versatile products are designed for multi-surface use. However, as with any cleaner, it's wise to do a small patch test on sensitive surfaces for absolute peace of mind.
Can I change or cancel my order after it's been placed?
Yes, you can. Orders can be changed or canceled within 24 hours of purchase. Simply reach out to our customer support team, and we’ll be glad to assist you.
Do you offer technical support for your products?
Our team is here to help! Whether it's guidance on how to best use our concentrates or tips for specific cleaning challenges, we're just a message away.
What measures do you take to ensure product quality?
Every product is rigorously tested for safety, efficacy, and environmental impact. We use only the highest quality natural ingredients and work with trusted suppliers. Transparency is at the core of Ecolosophy—our products are as pure and effective as we promise.
What makes a cleaning product truly eco-friendly?
Eco-friendly products are made without harmful chemicals, rely on renewable resources, and come in recyclable or biodegradable packaging. Our products are crafted with plant-based surfactants, natural essential oils, and ingredients that break down naturally, leaving no toxic residues in the environment.
How can I properly dispose of eco-friendly cleaning product containers?
We encourage recycling! Our containers are fully recyclable, and by choosing biodegradable ingredients, you ensure that each product also has a reduced environmental impact.
How is Ecolosophy different from other "green" brands?
Many brands may claim “green,” but we live it. Ecolosophy products are free from artificial fragrances, toxins, and cruelty. Our ingredients are transparently listed and sourced with care for both people and planet. With us, you’re choosing products that value wellness, honesty, and sustainability at every step.
Can I use Ecolosophy products if I have allergies?
Yes! For allergy-sensitive individuals, we offer the Unscented Oasis, a fragrance-free option that maintains the same powerful, non-toxic cleaning capability without added scents. Our products are gentle and suitable for allergy-prone homes.
What makes Ecolosophy's essential oils different from others?
Our essential oils are 100% pure, natural, and undiluted, providing genuine plant-based benefits without harmful additives. Many brands use “natural” labels while including synthetic fragrances or diluted oils that lack potency and can even pose health risks. At Ecolosophy, every drop of essential oil is free from artificial additives and diluted fillers, ensuring safe, authentic aromatherapy and cleaning power that aligns with wellness for people and the planet.
Why is synthetic fragrance in cleaning products potentially harmful?
Synthetic fragrances often contain chemicals that may trigger respiratory issues, skin irritation, or allergic reactions. These fragrances are designed to mimic natural scents without the purity or safety of true essential oils. With Ecolosophy, you enjoy scents derived solely from nature, meaning you get the healthful benefits of essential oils without any hidden risks.
What makes Ecolosophy’s concentrate unique?
Our Super Concentrate is a versatile powerhouse designed for multiple cleaning tasks with just one bottle. Made to be diluted, this concentrate reduces waste and packaging while providing a strong clean. You’ll find that each bottle of concentrate goes a long way, helping you save money and reduce environmental impact with every use.
How do I use the concentrate, and how much do I need to dilute it?
To use, simply dilute the concentrate according to your needs—whether it's a light, medium, or heavy-duty clean. A little goes a long way! For general cleaning, mix one ounce of concentrate with 15 ounces of water. For tougher grime, you can increase the concentrate-to-water ratio. This flexibility lets you customize strength based on specific surfaces and cleaning tasks.
Is the concentrate safe for children and pets?
Yes, our concentrate is 100% non-toxic, formulated to be safe for homes with kids and pets. The plant-based ingredients clean effectively without any chemical residues, giving you a worry-free solution for every corner of your home.
Can the concentrate be used in any cleaning appliance?
Yes! Our concentrate is compatible with spray bottles, mops, and steam cleaners. It’s designed to work efficiently with various cleaning tools, giving you the convenience of one product for a multitude of needs.
How long does one bottle of concentrate last?
Since it’s designed to be diluted, a single bottle of concentrate can last for months, depending on your cleaning frequency. You’ll be surprised by how much cleaning power each bottle holds, making it a cost-effective, eco-friendly choice for long-term use.
Are essential oils in Ecolosophy products safe for sensitive individuals?
Our essential oils are naturally derived and free from synthetic additives. For those with fragrance sensitivities, we offer Unscented Oasis, a fragrance-free option that maintains the same powerful, non-toxic cleaning capability without added scents.
What surfaces can I clean with Ecolosophy’s concentrate?
Ecolosophy’s concentrate is safe for most household surfaces, from countertops to floors, windows to stainless steel. However, for especially delicate surfaces, it’s always best to perform a small patch test.
Why Does the Color of the Concentrate Vary?
Ecolosophy’s concentrate is made from natural ingredients, so slight color variations are normal and expected. Over time or across different batches, the concentrate, particularly chamomile, may range in color from light to amber—this doesn’t impact its effectiveness.
Can I Use Ecolosophy on Wood Surfaces?
For wood, always use a diluted solution and test a small hidden area first. Detailed dilution instructions for wood are available in the cleaning guide.
How Should I Use Ecolosophy for Washing Dishes?
Use the All-Purpose Spray or Foaming Wash for hand-washing dishes. You can also soak dishes in hot water with 1 teaspoon of concentrate. For dishwasher use, try our dishwasher tablets.
Is Ecolosophy Suitable for Stone Surfaces Like Granite and Marble?
Yes, Ecolosophy’s cleaners are safe for natural, porous stones like granite, marble, and travertine. The concentrate’s pH is around 8.5 +/- 0.5, so if your stone surface requires a particular pH, you can test an inconspicuous area first.
Can I Use My Own Refillable Bottles with Ecolosophy Products?
Certainly! You can refill any bottle—just follow our dilution ratios for the best results.